Our Courses
Our Courses

Artificial Intelligence Courses
Course Outline:
- Understand Artificial Intelligence concepts and terminology
- Explore Machine Learning, Deep Learning, and Neural Networks
- Apply AI tools in Natural Language Processing and Computer Vision
- Build basic AI projects: Chatbots, Classifiers, Generative AI models
Student Learning Outcomes:
- Gain foundational knowledge in AI and machine learning
- Be able to build simple AI-driven applications
- Develop critical thinking about AI ethics and implementation

Graphic Design & Creative Arts
Course Outline:
- Learn design theory and visual communication principles
- Use Adobe Photoshop, Illustrator, and InDesign professionally
- Create branding materials and digital illustrations
- Interior Design concepts: materials, space planning, rendering
- Beauty & Makeup essentials: color theory, tools
Student Learning Outcomes:
- Master industry-standard design software
- Build a creative portfolio for career or freelancing
- Understand artistic principles across visual arts disciplines

Digital Marketing
Course Outline:
- Understand the digital marketing ecosystem
- Master SEO, Google Ads, email marketing, and analytics
- Create content and manage social media campaigns
- Track conversion rates and KPIs effectively
Student Learning Outcomes:
- Plan and execute digital marketing strategies
- Analyze and optimize digital campaign results
- Prepare for certifications like Google Digital Marketing

Business Management
Course Outline:
- Strategic planning methods and models
- Operational and financial performance management
- Human Resource strategies and team dynamics
- Leadership skills and decision-making techniques
Student Learning Outcomes:
- Lead and manage business operations effectively
- Implement strategic initiatives
- Enhance team collaboration and organizational success

Photography & Video
Course Outline:
- Master camera settings and lighting principles
- Apply rules of composition and framing
- Shoot and edit professional-quality photos and videos
- Use editing software like Adobe Lightroom and Premiere Pro
Student Learning Outcomes:
- Capture high-quality images and video footage
- Edit visual content for professional presentation
- Build a creative portfolio for freelance or career use

Exam Booking (IELTS, TOEFL, IESOL)
Course Outline:
- Guide students through exam booking steps and timelines
- Differentiate between IELTS Academic, General, TOEFL iBT, ITP, and IESOL
- Clarify exam formats, ID requirements, result timelines
Student Learning Outcomes:
- Successfully complete test registration
- Understand exam procedures and preparation methods
- Reduce exam-related stress and errors

Stress Management
Course Outline:
- Recognize sources and symptoms of stress
- Practice mindfulness and deep breathing techniques
- Develop emotional regulation and resilience
- Participate in guided stress-relief workshops
Student Learning Outcomes:
- Enhance personal well-being and workplace focus
- Use practical tools to manage emotional stress
- Support others experiencing burnout or pressure

Cybersecurity
Course Outline:
- Understand cybersecurity fundamentals and frameworks
- Learn about malware, firewalls, encryption, network defense
- Prepare for certifications: GFACT, CISSP, SC-100
- Simulate incident response and cyber threat modeling
Student Learning Outcomes:
- Protect systems and data from cyber threats
- Implement secure practices in digital environments
- Advance toward cybersecurity career certifications

Human Resources
Course Outline:
- Apply effective recruitment and onboarding strategies
- Develop performance management and appraisal systems
- Ensure compliance with labor laws and HR policies
- Use HR tools for analytics, payroll, and records
Student Learning Outcomes:
- Operate an HR department with best practices
- Improve employee experience and retention
- Understand global HR trends and digital tools

Training of Trainers (ToT)
Course Outline:
- Conduct training needs analysis (TNA)
- Develop training modules for adult learners
- Use feedback and evaluations to improve sessions
- Manage learners and facilitate inclusivity
Student Learning Outcomes:
- Deliver structured, engaging training sessions
- Support learning objectives and diversity
- Become a certified and skilled trainer
More Courses

Translation
Course Outline:
- General and specialized translation techniques
- Use of CAT tools and translation memory systems
- Simultaneous interpretation and ethics
- Legal, medical, and financial document translation
Student Learning Outcomes:
- Deliver accurate and culturally appropriate translations
- Operate CAT tools for efficiency
- Be eligible for translator certification programs

Customer Service Excellence
Course Outline:
- 5-star and 7-star customer service principles
- Complaint handling and empathy techniques
- Use of KPIs like CSAT and NPS
- Digital customer experience management
Student Learning Outcomes:
- Handle customer inquiries and complaints professionally
- Exceed customer expectations
- Improve customer retention using feedback data

Medical Training
Course Outline:
- CPR, BLS, ACLS, and PALS certifications
- Medical terminology and charting basics
- Coding and compliance training
- First aid and emergency response
Student Learning Outcomes:
- Respond effectively in medical emergencies
- Understand healthcare documentation
- Comply with international medical standards

Personal Skills & Student Follow-Up
Course Outline:
- Self-awareness and emotional intelligence
- Effective communication and presentation skills
- Time management and productivity systems
- Survey design and feedback interpretation
Student Learning Outcomes:
- Enhance interpersonal and soft skills
- Support student development effectively
- Use data to guide personalized follow-up

Quality Management
Course Outline:
- Introduction to ISO 9001:2015 QMS
- Internal auditing and document control
- Certified Quality Engineer (CQE) topics
- Lean Six Sigma principles and belts
Student Learning Outcomes:
- Build and maintain a QMS
- Prepare for CQE and ISO certification
- Lead continuous improvement initiatives

Quality Simulation & DMAIC Workshops
Course Outline:
- Simulate real-life Six Sigma DMAIC projects
- Apply tools: SIPOC, Fishbone, Pareto, 5-Why
- Run internal audits using case studies
- Evaluate performance using process control
Student Learning Outcomes:
- Apply DMAIC in simulated environments
- Analyze and solve process issues
- Draft audit reports and improvement plans

Administrative Courses
Course Outline:
- Strategic planning and effective decision-making
- Leadership styles and conflict resolution
- Office management and task prioritization
- Organizational behavior and change management
Student Learning Outcomes:
- Manage teams and office operations efficiently
- Adapt to organizational change
- Enhance workplace performance

Communication & Emotional Intelligence
Course Outline:
- Public speaking and persuasion techniques
- Active listening and non-verbal communication
- Conflict management and problem-solving
- Time management and personal resilience
Student Learning Outcomes:
- Communicate confidently and clearly
- Develop empathy and influence
- Manage pressure and build personal growth

Quality Standards & Certifications
Course Outline:
- ISO, IATF, AS9100, and ISO 13485 frameworks
- Comparison of industrial QMS models
- Supplier evaluation and compliance documentation
Student Learning Outcomes:
- Apply industry-specific quality systems
- Manage documentation for audits
- Improve supplier and internal quality performance

Quality Simulations – Case Studies
Course Outline:
- Hands-on Lean Six Sigma project execution
- Internal auditing with real-world scenarios
- DMAIC implementation with real data
- Performance tracking and report generation
Student Learning Outcomes:
- Lead quality projects confidently
- Implement DMAIC with data and audits
- Drive measurable improvements
Role and Responsibilities
Understanding the strategic position of the secretary in modern organizations
Managing calendars, meetings, and executive tasks
Office Management and Organization
Filing systems (physical & digital), document control
Time management for executives
Travel and logistics coordination
Communication Skills
Business correspondence (emails, memos, formal letters)
Phone and video conferencing etiquette
Professional verbal and non-verbal communication
Event and Meeting Management
Scheduling and preparing agendas
Taking and formatting minutes professionally
Follow-up procedures and report handling
Confidentiality and Ethics
Handling sensitive information
Code of conduct and organizational integrity
Technology Tools for Secretaries
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Online scheduling and productivity tools
Cloud systems and data backup
Problem Solving and Decision Making
Dealing with workplace conflict
Managing executive pressure and multitasking
Prioritization and delegation techniques
Learning Outcomes
Gain a clear understanding of the modern executive secretary’s duties
Enhance their organizational and administrative capabilities
Communicate professionally and confidently across channels
Use digital tools to improve efficiency and collaboration
Manage confidential tasks with integrity and discretion
Provide high-level support to senior management
Our Skill
Personal and Professional Skills

Emotional Intelligence in the Workplace

Public Speaking and Presentation Mastery

Time Management and Prioritization
