Kashkool for Education and Training

Our Courses

Our Courses

Artificial Intelligence Courses
Course Outline:
Student Learning Outcomes:
Graphic Design & Creative Arts
Course Outline:
Student Learning Outcomes:
Digital Marketing
Course Outline:
Student Learning Outcomes:
Business Management
Course Outline:
Student Learning Outcomes:
Photography & Video
Course Outline:
Student Learning Outcomes:
Exam Booking (IELTS, TOEFL, IESOL)
Course Outline:
Student Learning Outcomes:
Stress Management
Course Outline:
Student Learning Outcomes:
Cybersecurity
Course Outline:
Student Learning Outcomes:
Human Resources
Course Outline:
Student Learning Outcomes:
Training of Trainers (ToT)
Course Outline:
Student Learning Outcomes:

More Courses

Translation
Course Outline:
Student Learning Outcomes:
Customer Service Excellence
Course Outline:
Student Learning Outcomes:
Medical Training
Course Outline:
Student Learning Outcomes:
Personal Skills & Student Follow-Up
Course Outline:
Student Learning Outcomes:
Quality Management
Course Outline:
Student Learning Outcomes:
Quality Simulation & DMAIC Workshops
Course Outline:
Student Learning Outcomes:
Administrative Courses
Course Outline:
Student Learning Outcomes:
Communication & Emotional Intelligence
Course Outline:
Student Learning Outcomes:
Quality Standards & Certifications
Course Outline:
Student Learning Outcomes:
Quality Simulations – Case Studies
Course Outline:
Student Learning Outcomes:
Executive Secretary Training Course
1

Role and Responsibilities

Understanding the strategic position of the secretary in modern organizations

Managing calendars, meetings, and executive tasks

2

Office Management and Organization

Filing systems (physical & digital), document control

Time management for executives

Travel and logistics coordination

3

Communication Skills

Business correspondence (emails, memos, formal letters)

Phone and video conferencing etiquette

Professional verbal and non-verbal communication

4

Event and Meeting Management

Scheduling and preparing agendas

Taking and formatting minutes professionally

Follow-up procedures and report handling

5

Confidentiality and Ethics

Handling sensitive information

Code of conduct and organizational integrity

6

Technology Tools for Secretaries

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Online scheduling and productivity tools

Cloud systems and data backup

7

Problem Solving and Decision Making

Dealing with workplace conflict

Managing executive pressure and multitasking

Prioritization and delegation techniques

8

Learning Outcomes

Gain a clear understanding of the modern executive secretary’s duties

Enhance their organizational and administrative capabilities

Communicate professionally and confidently across channels

Use digital tools to improve efficiency and collaboration

Manage confidential tasks with integrity and discretion

Provide high-level support to senior management

Our Skill

Personal and Professional Skills

Emotional Intelligence in the Workplace

Public Speaking and Presentation Mastery

Time Management and Prioritization

Critical Thinking & Problem Solving Techniques

Scroll to Top